Last Updated: August 18, 2026

Shenzhen Eton Automation Equipment Co., LTD. ("ETON", "we", "us", or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information when you visit etonsmtfactory.com, submit an inquiry, contact us, or otherwise interact with our website and services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

Name

Company name

Email address

Telephone number

Country or region

WhatsApp, WeChat, or other contact details

Product or production requirements

Inquiry and message content

Other information you choose to provide

When you visit our website, we may also automatically collect certain technical and usage information, such as:

IP address

Browser type

Device type

Operating system

Referring website

Pages visited

Date and time of access

Website interaction and usage data

2. How We Use Your Information

We may use your information to:

Respond to product and service inquiries

Recommend suitable SMT equipment and production line solutions

Prepare quotations and technical proposals

Provide product catalogs, machine videos, technical information, and related materials

Arrange product demonstrations or factory visits

Provide installation, training, and after-sales support

Communicate with customers and potential customers

Improve our website, products, and services

Analyze website traffic and marketing performance

Measure and improve our advertising campaigns

Protect our website against fraud, abuse, or security threats

Comply with applicable legal and regulatory requirements

Where permitted by applicable law, we may also contact you about ETON products, SMT solutions, exhibitions, services, or other business information that may be relevant to your interests.

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide website functionality, analyze website traffic, understand visitor behavior, and improve our marketing activities.

Cookies may collect information about how you access and use our website.

We may also use third-party analytics and advertising services, including services provided by platforms such as Google, Meta, and LinkedIn.

These service providers may use cookies, pixels, tags, or similar technologies in accordance with their respective privacy policies.

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect some website features or functionality.

4. Advertising and Analytics

We may use analytics and advertising technologies to understand website performance and evaluate our digital marketing campaigns.

These technologies may be used to:

Measure website visits and user interactions

Measure inquiries and other conversions

Understand how visitors reach our website

Evaluate advertising effectiveness

Improve the relevance of our advertising

Re-engage visitors who have previously shown interest in our products or services

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar tracking technologies.

5. How We Share Your Information

We do not sell or rent your personal information.

We may share information with trusted third parties only when reasonably necessary for legitimate business purposes, including:

Website hosting and technical service providers

Analytics and advertising service providers

Customer relationship management and communication providers

Authorized ETON sales representatives, distributors, agents, or service partners

Professional advisers

Government authorities or other parties where disclosure is required by law

Third-party service providers processing personal information on our behalf are expected to use appropriate safeguards and process such information only for authorized purposes.

6. International Data Transfers

ETON serves customers and partners in multiple countries and regions.

As a result, personal information submitted through our website may be transferred to or processed in countries or regions outside your place of residence.

Where required by applicable law, we will take reasonable measures to ensure appropriate safeguards are in place for international transfers of personal information.

7. Data Security

We use reasonable technical, administrative, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss, misuse, or destruction.

However, no Internet transmission or electronic storage method can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Responding to inquiries

Maintaining customer and business records

Providing products and services

Providing technical and after-sales support

Meeting legal, accounting, or regulatory obligations

When personal information is no longer required, we may securely delete or anonymize it as appropriate.

9. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information, including the right to:

Request access to your personal information

Request correction of inaccurate information

Request deletion of your information

Object to or restrict certain processing activities

Withdraw consent where processing is based on consent

Request information regarding how your personal data is used

To exercise your applicable privacy rights, please contact us using the information provided below.

We may need to verify your identity before processing certain requests.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, or external services.

ETON is not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing personal information.

11. Children's Privacy

Our website, products, and services are intended primarily for businesses and professional users.

We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected unintentionally, we will take reasonable steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, business practices, technologies, or applicable legal requirements.

Any updated Privacy Policy will be published on this page with a revised "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us:

Shenzhen Eton Automation Equipment Co., LTD.

Website: etonsmtfactory.com
Email: linda@eton-mounter.com
Tel: 0775-27311822
Phone: +86 13670197725

Address:
Hengfeng Industrial Park, No. 739 Zhoushi Road,
Hezhou Community, Hangcheng Street, Baoan District,
Shenzhen, China